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Contact Us

By email

Need help or have product questions? Use the form below or email us at 24 hours a day, 7 days a week. We will respond to your questions as quickly as we can.

By phone

You may also contact us by phone at (508) 881-1111 during our normal business hours: Monday through Friday 10 AM to 5 PM EST.

By mail

Cat in the Box LLC
164 Cordaville Road #77
Southborough, MA 01772-0077

Press inquiries

Please email Chris at for all press inquiries.


We would love to hear from our cat customers and the ones who love them! We are constantly trying to improve our products and services and would appreciate any feedback you are willing to provide. Email comments to

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