Contact Us
By email
Need help or have product questions? Use the form below or email us at dawn@thecatisinthebox.com 24 hours a day, 7 days a week. We will respond to your questions as quickly as we can.
By phone
You may also contact us by phone at (508) 881-1111 during our normal business hours: Monday through Friday 10 AM to 5 PM EST.
By mail
Cat in the Box LLC
164 Cordaville Road #77
Southborough, MA 01772-0077
Press inquiries
Please email Chris at chris@thecatisinthebox.com for all press inquiries.
Feedback
We would love to hear from our cat customers and the ones who love them! We are constantly trying to improve our products and services and would appreciate any feedback you are willing to provide. Email comments to dawn@thecatisinthebox.com.