30-Day Kitty Satisfaction Guarantee
We want your kitty to be happy! That is the very reason we started a cat toy company.
If your fabulous feline does not go leaping into the new box as soon as you pull it out of the shipping carton, give it a little time. Leave the box around, throw a treat inside, don't make a fuss about it. She'll probably sneak in as soon as you leave the room.
But, if it turns out that you have that oh-so-rare variety of cat who does not enjoy a cardboard box, we will happily take it back, so long as you return it within 30 days of your purchase. Ship it right back and we will refund your purchase price (minus shipping) immediately.
We work closely with two local no-kill cat-only rescues and any box returned to us will be shared with our feline friends awaiting their new homes at the shelters.
To return your product, you should mail it to: 164 Cordaville Road #77 Southborough, Massachusetts USA 01772-0077